Free shipping for all orders over 75€

General

Are the articles restocked?

B-noir has a basic collection, which is restocked on a regular basis. However, we have limited collections, which items will not be sold again. Therefore, please check the webpage again to see whether the item was erased or restocked.

 

Can I change or refund my article?

Unfortunately, we do not allow changes or refunds unless the order is in bad condition.

 

What if my order is in a bad condition?

If the order is in bad condition, please contact us via email: info@b-noir.com

 

Can I cancel my order?

Yes, the order can be cancelled unless it was already shipped.

Send us an email at: info@b-noir.com

How do I know whether my order was received correctly?

You will receive a confirmation email.

 

Shipment

What are the shipping costs? How long will it take for my order to arrive?

España (Península)

4,95

 

Islas Baleares (Mallorca)

9,95€

Islas Baleares (Resto)

12,95€      

Portugal (Península)

12,75

 

B-NOIR makes deliveries to the following geographical areas: 

Spain (Peninsula)

Shopping over 75€ – FREE SHIPPING

Shopping under 75€ – 4,95 euros

Delivery Time — Up to 48 business hours from shopping day 

 

Balearic Islands (Mallorca)

Shopping over 120€ – FREE SHIPPING

Shopping under 120€ – 9,95 euros

Delivery Time — Up to 72 business hours from shopping day

Balearic Islands (Ibiza, Formentera, Menorca)

Shopping over 150€ – FREE SHIPPING

Shopping under 150€ – 12,95 euros

Delivery Time — Up to 72 business hours from shopping day 

 

Portugal (Peninsula)

Shopping over 150€ – FREE SHIPPING

Shopping under 150€ – 12,95 euros

Delivery Time — Up to 48 business hours from shopping day

Can I change the shipping address?

Yes, as long as the article has not been shipped yet.

 

How do I track my order?

In the confirmation email we will send you a link where you can track your order 24/7.

 

Payment

 

What payment methods do you have?

We accept paypal and credit card payments.

Can I purchase by telephone?

Yes, you can also call us and do the payment via phone.

How can I contact you?

You can contact us over the phone ... , email address... , or whatsapp.

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